Customer Care Specialist (Support)
Фортуна
Киев, Киев
11 годин тому
source : Jobs.org.ua

IT Product Company, that focused on developing travel and avia solutions is looking for Customer Care Specialist for post-sale support avia (airline tickets reissue / refunds voluntary / involuntary, ancillaries) and non-avia products (hotels) Requirements : GDS knowledge Sabre, Amadeus, Airlines direct access work experience Experience in post-sale support avia and non-avia products Fluent English, Russian, Ukrainian languages (written&spoken) Desire to work in a team environment and be a team player.

Working with zendesk CRM, 1C, gilboaJob Functions : Daily communication with customers ( Airlines, Hotels) Providing omni-channel support in English, Ukrainian and Russian Working with CRM, accounting programs, reports Coordination and applying to certain schedules.

Other duties as required by business needs or as assigned.Working ConditionsAwesome projects in a travel industry and challenging tasks Positive environment and friendly team Professional development (conference / trainings / workshops) Day / night shifts.

24 / 7 hr schedules available A work place in comfortable office (m.Levoberezhnaya) Competitive salary $500-$1000 Corporate events

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