Investor Support Assistant - Remote
Kiev, Ukraine
2 днів тому
source :

We're looking for 4 rockstar Investor Support Assistants based in Toronto, or USA to join our growing investment team.

In this role, you'll be investor-facing and own investor relations, helping to manage the complete lifecycle of one of the largest investor syndicates.

  • You have to be nimble enough to take on new projects and solve problems in real-time while anticipating our investors'
  • next questions and providing service with a smile.

    Does this describe you?

    Hands on. Results Driven. Passionate. Persistent. Creative. Easy going. Gets things done. High personal productivity; you are a do-er first, who buys into our mission to "support founders and inspire innovation."

    To be successful in this role, you need to :

  • You strive to offer Aman-level customer service, every email gets a reply within 24 hours.
  • Live and breathe all things GSuite, especially Google spreadsheets
  • Have a willingness to jump in and learn skills on your own identify + learn grow your knowledge base
  • Be great at prioritizing because there will be a lot of emails coming your way
  • Have a ?get it done attitude,? check items off your to do lists
  • Ability to keep and maintain accurate records
  • Be comfortable juggling multiple tasks and adjusting priorities unexpectedly, all while remaining cool under pressure
  • Have the desire to be helpful
  • Be an amazing problem solver
  • Be resilient to change
  • Skills & Requirements :

  • 1-3 years of experience in operations support or technical support type role
  • Be exceptional at productivity and communications software (i.e., Google Docs, Slack, Keynote, Notion, CRM and whatever the next cool tool is)
  • Be a quick learner
  • You're going to need a very high EQ because we're dealing with a range of folks
  • Excellent written and verbal communication skills
  • Experience working with MailChimp, YAMM, Outreach or similar email platforms
  • Desire to work in a team-based, entrepreneurial company
  • Ability to maintain composure in high-pressure situations
  • Startup experience is a plus, but if you fit the qualities above, you'll understand what we need
  • Have high speed internet with an ethernet connection
  • Perks at LAUNCH :

  • Work closely with a cross-functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
  • A fast pace learning environment with significant availability for new opportunities
  • Medical, dental, vision coverage
  • Paid time off
  • 100% remote work
  • $45,000 per annum

    Please fill out your application here . We appreciate all applicants and will contact suitable candidates for a virtual interview.


    Company name :

    Remote job title : Investor Support Assistant

    Job tags : Investing, startups, tech

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