The Assoc. Operational Effectiveness Director will lead global technology projects delivering innovative solutions that identify and accelerate operational productivity improvements, optimization, and efficiency.
Focus of this role will be on Risk-Based Monitoring (RBM). The assoc. director has responsibility for bringing together people, tools, technologies and processes to deliver on Real-world evidence RBM strategy.
The role is ideal for people who quickly learn, apply technology, and who enjoy the thrill of delighting their customers and adding value.
Strong technical skills are important but equal emphasis is placed on operational experience, communication skills, flexibility, teamwork, and personal commitment to continuous improvement.
Drive strategy for design, investment, and implementation of eClinical technologies in RWE (incl. RBM)
Serve as lead and advisor for large scale, cross functional, global projects across functional groups, and regions with a data capture, project planning, change / data / process management, compilation, and high quality deliverable generation focus
Work closely with management, operations and SMEs to document and define business cases including ROI calculations
Evaluate and provide feedback regarding risks, quality, and overall probability of success to minimize negative impact on project objectives and deliverables
Manages project activities for staff responsible for project analysis, planning, strategy, and implementation, ensuring projects are meeting or exceeding timelines and expectations enabling successful implementation.
Facilitate change by influencing people without formal authority
Manage and cultivate relationships with technology partners
Proactively ensure adherence to process and change control processes
Provide advice, support and guidance as needed to serve as mentor to colleagues
Serve as knowledge expert for service area and contact for senior and executive management reporting on assigned initiatives
Identify and establish transparent, successful collaboration with internal and external stakeholders
Lead high level presentations to executive management
Qualifications & Requirements
Bachelor's Degree in business, life sciences or related field and a minimum 6 years clinical research experience in relevant function
Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.
e., ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct
RBM process knowledge (preferable)
Experience leading operating model, organization design and / or process improvement initiatives
Excellent communicator who can simplify complex concepts or data into easily understood narratives adapted for various audiences
Excellent organizational skills - structured approach and capable of managing competing numerous work streams simultaneously
Thrives in a fast-paced environment and able to match stakeholder expectations to urgently deliver exceptional results
Demonstrates strong intellectual curiosity; always seeking new approaches and challenging the organization to new levels of success
Ability to make decisions, bringing clarity to disparate information to inform actions and drive results.
Ability to work through others to deliver results to the appropriate quality and timeline
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.
We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at