Trainee DevOps Engineer
I.Frankivsk, Ukraine
3 днів тому


SoftServe is currently looking for a technologically motivated, self-directed L2 Support Engineer to join the Support team, who will provide services for American based company offering cognitive computing services to financial institutions, healthcare organizations, etc.

It will be your responsibility to ensure environmental stability and availability, troubleshoot and resolve ongoing issues, implement changes, etc.

Do you enjoy learning and working with new technologies? Do you like investigating and solving complex problems? Would you like to work with a team of professionals providing world-class support?

Then you probably are a perfect match for our position!


  • Having basic knowledge about cloud architecture (GCP / AWS)
  • Familiar with Firewall, VPN, Load balancers
  • Possessing Active Directory Microsoft knowledge
  • Proficient in Web applications principles
  • Aware of basic administration of MySQL or another relational-DB
  • Showing good problem-solving and communication skills
  • An organized personality
  • Ready for

  • Working in shifts to ensure 24 / 7 coverage

  • Providing world-class technical support
  • Investigating, troubleshooting, and resolving various types of requests-initiated whether by end-users or by monitoring system
  • Us on reactive and proactive problem and change management
  • Possibility of follow up with customers to verify the success of solutions
  • Suggesting options for environment improvement
  • Opportunity of being a mentee and assisting other support engineers
  • Using your experience and initiative to help us continually improve our processes and services

  • Collaborate with software engineers and IT organizations to automate and streamline development and production operations and processes
  • Take part in one of the biggest transnational network company development
  • Communicate with the world-leading companies and experienced people
  • Participate in conferences, pieces of training, seminars
  • Get certifications on cutting-edge technologies
  • Have access to robust educational and mentorship programs
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