JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere.
Hailed by The Huffington Post as destined for glory, our company is made of smart, hard-working people who know how to have fun and get things done.
From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003.
Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring : We help people. JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.
Now we are looking for a Software Engineer to join the quickly growing Machine Learning team that is primarily working on various supervised and reinforcement ML problems.
You will be responsible for designing and developing the infrastructure, APIs, and consumer-facing tooling to automate the training of ML models and their integration using the CI / CD approach.
The ideal candidate will have software engineering expertise and experience in introducing concepts that permit fast, confident, iterative releases of software in a high-scale environment.
You will work on solid architecture designs focused on quality, scalability and performance. While ML experience is not strictly required, knowing the basics of ML model development would be a plus.
You will have a chance to work with product teams of over 200 engineers, collaborate, share experience, inspire and mentor software developers.
We are passionate about maintaining a positive, collaborative culture - one where everyone has an opportunity to grow, challenge themselves, and make great things happen.
Responsibilities :
Create infrastructure to automate the analysis and labeling of data for ML; to train and evaluate the state-of-the-art models;
deploy scalable Web services to host them
Integrate ML services into existing or new applications using the CI / CD approach
Maintenance of ML models in production environment (monitoring, retraining, performance optimizations, etc.)
Follow and improve efficient Agile CI / CD processes
Conduct code reviews and provide feedback on design decisions
Requirements :
5+ years of full-stack development preferably in a startup engineering environment using various programming languages
2+ years of K8S design and administration. This includes :
Kubernetes control plane, CNI, Security and Compliance
Kubernetes workload management - Load balancers, auto scaling, deployments
Kubernetes cluster management - Helm, Rancher, K8S Infrastructure on Azure
Kubernetes Observability - Container IQ, Dynatrace, Prometheus, Custom metrics and dashboards
2+ years of large-scale software and / or webservices deployment
Experience working with cross functional teams (product, analytics, business leaders)
Experience with high load websites or services, large datasets, and both functional and code complexity
Able to deliver high performing, scalable applications
Strong proficiency in Python
Strong understanding of .NET frameworks, C# and data access technologies such as Entity Framework or ADO.NET
Experience with JS / CSS / HTML and SQL
Experience with design and architectural patterns and SOA design
Bachelor's Degree - preferably a Master's or PhD in Computer Science, Engineering, Statistics, or Information Systems
Collaboration
Ability to work both independently and collaboratively
Promotes co-creation and encourages others to participate; works smoothly across all levels and departments
Manages time and meetings effectively, properly leveraging managers' time
Communication
A clear, concise, and candid communicator, able to promote discussion between team members
Excellent interpersonal and service-oriented skills
Proactively shares appropriate level of information across teams
Actively listens to others and ensures they are understood
Leadership
Strong organization skills
Passionate about making an impact in product, business, and technical innovation
Comfortable making decisions in a dynamic, fast-paced environment with ambiguities
Self-starter who is action-oriented and leads by example
High-level of accountability and acts an owner, develops effective short and long-term plans and goals
Provides timely, effective and meaningful feedback that motivates others to improve performance
We offer :
Time off throughout the year (paid and unpaid)
Professional development support and encouragement
Resources to help improve your overall well-being
Free membership to dive into JA product 
