GlobalLogic Ukraine is inviting a Senior Technical Writer to join its Kyiv office for BMC Discovery team.
BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage.
BMC Discovery is a discovery tool : it scans people’s networks and provides detailed information about the hardware and software it finds, including dependencies between them.
This is tremendously useful to our customers.
More information about the product can be found at https : / / www.bmc.com / it-solutions / bmc-helix-discovery.html
Requirements : Fluent in English.
Fluent in English.
Excellent technical writing skills.
Minimum 5 years of experience developing technical documentation for enterprise software users, system administrators, and other technical audiences.
Experience with IT and / or enterprise software.
Highly proficient with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, Javadoc Help, RoboHelp, HTML, XML, Adobe Acrobat, SnagIT, Camtasia or Captivate, Paint Shop Pro, and so on.
A strong understanding of the documentation development process, the software development process, and product lifecycles.
Ability to understand and document the big picture of product interactions and integrations.
Excellent communication and interpersonal skills, with the ability to work effectively with globally-distributed and culturally-diverse departments.
Ability to maintain professionalism when representing IDD. Help IDD cultivate good working relationships with groups internal and external to IDD and BMC.
Strong negotiation skills
Preferences : MediaWiki, Remedy
Job Responsibilities :
Quickly learn, document, and teach the use, features, and benefits of innovative software products and solutions for technical audiences.
Maintain creativity while working within IDD standards and guidelines.
Work effectively with cross-functional teams and within the processes and systems established by those teams.
Balance project ownership, individual work, and team-based documentation delivery. Prioritize assignments based on business needs.
Balance work volume and quality documentation. Handle multiple projects effectively.
Report accurate and timely status for all assignments. Escalate issues and risks to management with appropriate mitigation recommendations
What We Offer
Exciting Projects : Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.
Collaborative Environment : Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!
Work-Life Balance : GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.
Professional Development : Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.
Excellent Benefits : We provide our consultants with competitive compensation and benefits
Fun Perks : We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties.
Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!