Functional Coordinator
Lviv; I.Frankivsk; Kyiv, Ukraine
5 днів тому


SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993 in Ukraine. 13,000+ associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region.

We are about people who create bold things, make a difference, have fun, and love their work.

Functional Services Administration is a department that focuses on providing services for project managers, software engineers, QC / QA specialists, etc.

at SoftServe. Such services focus on improving employees’ professional skills and supporting them with ongoing project tasks and challenges.


Our perfect candidate is a flexible, result-oriented, and friendly person, who enjoys communicating with the employees within a company and helping them in professional development and project-related work.

And also you are

  • Experienced with administrating business processes or services
  • An excellent communicator with Intermediate+ English level
  • Able to balance multiple projects at once and work in a fast-paced, deadline-driven environment
  • A person, with strong planning skills
  • Client-oriented, proactive, and flexible
  • Detail-oriented and a real problem solver

  • Conducting processes according to defined workflows (e.g. interviews, performance reviews, audits, training, etc.)
  • Service requesters to meet their needs and expectations
  • Monitoring processes execution, and ensuring achievement of process execution goals
  • Collecting and storing processes-related metrics and data for future analysis
  • Performing process-related data consolidation for analysis, analyzing data and facts, suggesting improvements to existing processes
  • Educating process stakeholders on process-related aspects
  • Assigning experts for process execution based on the request's context and experts' workload. Maintaining and extending expert networks
  • Executing and supporting department and team-related activities

  • Work in a great team!
  • Support company growth and operation with excellent services
  • Contribute to the continuous improvement of existing processes and services to increase value for the service consumers
  • Grow your expertise on how an IT company works from different perspectives : engineering, project management, quality assurance, etc.
  • Grow your skills in operations and administration
  • Work in the biggest global IT company with Ukrainian roots with a unique corporate culture that combines a professional business approach and the highest standards of doing business with a strong focus on people development and building trustful relationships
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    Моя електронна адреса
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