Fraud Subject Matter Expert
Infopulse
Kharkiv
4 днів тому

Infopulse Ukraine

welcomes a talented Fraud Subject Matter Expert , a professional who will join a new project within a Telecom Team for our respectful client BICS.

As a Subject Matter Expert you will be leading a small team which is responsible for BICS Fraud platform.

You will act as Subject Matter Expert (SME) for this platform and manage the relation between the team and the different vendors, customers and BICS TCS teams.

You will do the parametrisation and configuration of the Fraud Management Platform and will investigate the different issues we encounter on the platform to identify the root cause.

You will follow up from incident till the problem resolving on the product / feature. As SME you perform data analysis of the system and understand the relation with the other BICS platforms.

You translate the business requests into a functional and technical design. Perform quality assurance checks on in-house developed components to enrich the Fraud Management platform.

Supervise and validate new software version implemented by vendor.

Qualifications

  • Platform operations on Linux and general network concepts (system, storage, network concepts need to be a basic skillset)
  • Practical experience in performance tuning and scalability
  • You will be part of a guard duty schedule for 24 / 7 platform support together with the team
  • You will lead a small Fraud Operation team within BICS Your Profile
  • Strong analysis skill to capture / understand the business requirements delivered by BICS (international carrier service business)
  • You are passionate about IT and able to think out of the box
  • Experience with an agile way of working
  • Good interpersonal and communication skills are mandatory
  • Fluent English is mandatory
  • Will be an advantage

  • Experience with scripting or programming languages
  • Experience with big volumes of data
  • Experience in telecom sector
  • Experience in any of the following domains :
  • People Management
  • Vendor Management
  • Incident & Problem Management
  • Повідомте про це
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