Application Support Specialist
InfiniteDATA
Odesa, UA
5 днів тому
source : Just Join IT

Databases (nice to have)

Linux (regular)

Microsoft Windows (regular)

SQL (regular)

We're looking for 3rd level Support Specialist to join our team delivering and maintaining large scale data warehouses and applications for our customers.

As our Support Specialist you will be responsible for 3rd level support of application and database. You will work closely with customer, suppliers and other stakeholders to ensure business-critical information are complete and accurate.

Your main resposibilities :

  • offering support for incidents and issues.
  • troubleshooting bugs and developing small changes
  • customer requirement analysis and in-depth root cause analysis of identified issue
  • communicating with customers, application owners and driving improvement
  • Our requirements

  • at least 2 years’ experience in support or developer role
  • good knowledge of SQL
  • technical knowledge of Linux / Windows administration
  • advanced English
  • willingness to learn and motivation for long-term cooperation
  • Optional

  • knowledge of databases and data warehouses
  • good understanding of ITIL principles.
  • This is how we organize our work

    Development opportunities we offer

  • development budget
  • industry-specific e-learning platforms
  • intracompany training
  • substantive support from technological leaders
  • support of IT events
  • technical knowledge exchange within the company
  • We offer

  • working with a permanent team of experts,
  • grounded relationship with the client and good working atmosphere (we are not a corporation but we work for big, international clients),
  • real career development opportunities (each person joining infiniteDATA will get the opportunity to develop and built a career plan for the next years),
  • 100% remote work or hybrid model (you decide),
  • medical care (costs covered by employer),
  • sport card (Multisport),
  • training and certification budget,
  • architect’s care,
  • developed methodology for delivering projects.
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