SCCM (nice to have)
Active Directory (junior)
We are looking for IT support Specialist with French on the L1 procedure for our flowing Client.
If you have more than 6 months of experience - Apply!
Daily tasks :
Provide hardware / software / network problem diagnosis / resolution via telephone for customers’ end users
Route problems to internal support group
Coordinate and manage relationships with vendors and work closely with support staff to obtain technical knowledge
Administer and provide User Access in various systems
Use the Call Tracking System to document and manage problems, work requests and their respective resolutions and circumventions 
