Support Specialist
ООО Пандадок
3 днів тому
source : HeadHunter

PandaDoc is a fast paced San Francisco based startup with a great product and huge impact. We are now looking for an energetic and fun customer success specialist to join us.

You will learn a lot. Every day.

You will become a part of an international team that helps our customers get more value from the product. Your task will be to respond to customer inquiries via in-app chat, email and phone.

We like to work hard and play hard here. Join us!

In this role, you will :

  • Deliver happy experiences to every client you interact with
  • Become an expert in PandaDoc and be able to resolve issues our customers have
  • Quickly respond to customer inquiries
  • Work closely with our teams in the US and Belarus to deliver world class customer service
  • About you :

  • Fluent English (!)
  • Strong written and verbal communication skills
  • Quick learner
  • Experience with customer-facing roles
  • It would be awesome if you had :

  • Experience in Customer Support
  • Interest in SaaS and web applications
  • Knowledge of HTML5 & CSS3
  • Great sense of humor
  • What we offer :

  • An honest, open culture that emphasizes feedback and promotes professional and personal development
  • An opportunity to work from anywhere our team is distributed worldwide, from Minsk to Manila, from Florida to California
  • An annual personal budget for educational classes, conferences, etc. anything to further your professional knowledge
  • A competitive salary
  • And much more!
  • Please submit your resumes in English. We will provide free training, so candidates with little or no experience are welcome to apply.

    A cover letter in English explaining why you would like to join the PandaDoc Customer Support Team would be a big plus!

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