Support / Monitoring Engineer IRC99861
Global Logic
Ukraine, Kyiv
6 днів тому


The client, is a fast-moving, highly technical team of people with the ambitious goal of bringing people better health and well-being through the best possible sleep experience.

Simply put, we aim to be the leader in sleep. We combine our established expertise in creating comfortable, adjustable beds with the latest in sleep science, cutting-edge sensor technology, and data processing algorithms.

The SRE Support Engineer will support a DevOps pipeline for developers, QA, and Ops teams. This position will provide DevOps and Cloud Support primarily for AWS.


  • Experience in supporting developers of a cloud-based SaaS or IoT product
  • Cloud operation experience with AWS (required) and Azure
  • Automation of Java software builds using Scala, Maven, GitHub, and Jenkins
  • Deployment and configuration of services such as ECS / Docker, Aurora MySQL Server, Kafka / MSK, and ECS / Spark
  • Automating software builds and deployments using Jenkins, Terraform, Ansible, Chef, CloudFormation and other similar technologies
  • Scripting languages such as Bash Shell and Python
  • Experience in network management of both cloud (AWS VPC) and physical networks including subnetting, routing, ACLs, and VPN
  • Working knowledge and experience in supporting security standards such as Cloud Security Alliance STAR and HIPAA for infrastructure security and auditing
  • Monitoring using Cloud Watch, DataDog, SumoLogic, custom scripts, or similar service
  • Strong experience in troubleshooting applications / systems issues and root cause analysis
  • Strong interpersonal and communications skills
  • Preferences

  • Bachelor’s degree in Computer Science or other relevant work experience
  • 3-5 years of work experience in DevOps / SRE role for AWS based SaaS or IoT product
  • Responsibilities

  • Collaborate with DevOps / Developers / QA to automate build, test and deploy using AWS ECS, Docker, Jenkins and scripting languages
  • Share responsibility for managing security and access control to Infrastructures, Applications, and Sensitive data.
  • Ensure high availability and perform disaster recovery when needed
  • Own incidents / issues, provide response to incidents and alerts
  • Troubleshoot issues and provide root cause analysis, and build knowledge database for known issues and fixes.
  • Planned Maintenance, Outage Management and Problem Management
  • Monitoring Infrastructure / Applications for critical environments
  • Continually help to improve DevOps tools, processes and procedures
  • Communicate clearly with teams via Slack and Email
  • Share responsibility for Production operations and other critical environments
  • We Offer

    Exciting Projects : Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.

    Collaborative Environment : Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!

    Work-Life Balance : GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

    Professional Development : Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.

    Excellent Benefits : We provide our consultants with competitive compensation and benefits

    Fun Perks : We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties.

    Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!

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    Надіслати заяву
    Моя електронна адреса
    Клацнувши по кнопці "# кнопка", я даю згоду neuvoo на обробку моїх даних та надсилання сповіщень електронною поштою, як це детально описано в Політиці конфіденційності neuvoo. Я можу будь-коли відкликати свою згоду або скасувати підписку.