Business Analyst (Retail, e-Commerce, FMCG)
Cherkasy, Ukraine
4 днів тому


SoftServe is a leading advisory and IT development service company focused on helping clients to build cutting-edge and innovative solutions.

Business Analysis & Product Management Center of Excellence at SoftServe is the team of the 'best in breed' experts with a focus on specific practice, platform or technology, stepping into the most complicated challenges.

We develop solutions for top-tier Enterprise clients, who are global top players in their markets and industries, coming from e-Commerce, Retail, FMCG, Supply Chain & Manufacturing.

Together with our clients, we focus on delivering tangible business value which enables driving businesses forward towards exceptional development & growth.

We operate at the boundaries of available technological advances and allowing the latest technology drive businesses and economies into the future today.


A mature Business Analyst with more than 3 years of experience with IT solutions in either Retail, e-Commerce, FMCG, Supply Chain, or Manufacturing industries.

A professional showing a deep understanding of

  • Enterprise clients business operations
  • Enterprise digital transformation concept
  • Management principles and project management specifics
  • Business architecture frameworks
  • Business development and pre-sales activities
  • Possessing a good knowledge of

  • Software development specifics and methodologies
  • Key business analysis tasks, elements, and techniques
  • Business process modeling, prototyping, and modeling tools
  • Effective communication, presentation skills, and stakeholder management

  • Capturing the vision of the business area and the client’s specifics
  • Understanding the client’s business objectives and translating them to the development team
  • Defining 'as-is' state for the enterprise business solution, modeling 'to be' state, identifying and assessing gaps, proposing improvements
  • Developing a business case to assess the feasibility of possible solutions or investments
  • Standardization the collection of business and solution requirements, utilizing best practices for effective facilitation, requirements' elicitation, documenting, and prototyping, and modeling to ensure the solution meets the business needs
  • Establishing and following requirement's lifecycle process
  • Conducting stakeholder analysis, plan communication strategy by taking into consideration its results and project specifics
  • Managing solution scope
  • Establishing the change management process where applicable
  • Prioritizing requirements

  • Be part of the team that is responsible for cooperation with the customer to define the needs, inception, new software solutions, and running proof of concept projects leading to business success, as well as leading complex, multi-disciplinary software engineering process that delivers proof of exceptional value to Company and customers
  • Live in dynamic product / solution lifecycle and keep all in one head : strategic, business, and technical focuses, software solution development excellence, customer experience, and feedback
  • Work closely with Program / Project Managers to confirm alignment of the requirements' management plan, with the overall project management plan for each initiative, contribute to risk management
  • Facilitate discussions, ensure effective communication and develop relationships with all project stakeholders
  • Define the product strategy, aligned with Product Manager
  • Process dynamic projects and still have so much a stable place to work
  • Enjoy flexible working hours whether you are a morning bird or a sleepy-head, it is ok with us
  • Take part in internal and external events where you can build and promote your personal brand
  • Give you access to experienced specialists willing to share their knowledge
  • Show you our casual atmosphere no dress code
  • Care about your individual initiatives we are open for them, just come and share your ideas
  • Make you familiar with our structured career path and development opportunities
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    Моя електронна адреса
    Клацнувши по кнопці "# кнопка", я даю згоду neuvoo на обробку моїх даних та надсилання сповіщень електронною поштою, як це детально описано в Політиці конфіденційності neuvoo. Я можу будь-коли відкликати свою згоду або скасувати підписку.