Head of Delivery
Dnipro, Ukraine
3 днів тому


On this role, you will be responsible for keeping green delivery state of teams in diverse project portfolio executed in our Dnepr office.

You will be accountable for the delivery itself, client satisfaction and management of expectations, while ensuring that delivery is on strategy / time / budget.


  • Participate in new business development
  • Manage engagement and process improvements
  • Coordinate preparation of customer proposals and statements of work
  • Deliver customer projects successfully
  • Manage customer expectations and relationship
  • Ensure that projects are delivered in line with EPAM process and methodologies
  • Address customer issues during an engagement in cooperation with the Account Manager
  • Make sure that the customer executes their responsibilities on the engagements
  • Identify and manage engagement risks and flag major issues early
  • Participate in overall project management, time estimation, and resource scheduling
  • Prepare engagement revenue and resource forecasts
  • Prepare estimations on time frames, quality and quantity of resources required to successfully implement projects; develop the project plan incorporating all project variables
  • Establish criteria concerning deliverability, performance, maintenance, design and costs
  • Assist in analyzing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
  • Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Requirements

  • At least 10 years’ experience in working in Consulting or outsourcing Account / Delivery Management
  • Confident understanding of software development; technical background as a must
  • 8+ years of Project Management experience, proven track record of managing delivery of organization of 150-200+ FTEs
  • Ability to establish solid working relationships with clients, to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Proven experience in working with distributed teams on the client side
  • Excellent communication, presentation and planning skills
  • Proven track record in creating, representing and landing best delivery concepts and pushing through organization from idea to inception and productive use
  • Exceptional organization, leadership and stakeholder management skills
  • Being self-motivated, able to multitask, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment
  • Good English level, both written and spoken
  • We offer

  • Experience exchange with colleagues all around the world
  • Competitive compensation depending on experience and skills
  • Social package - medical care, sports
  • Free English classes with certified English teachers
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Flexible working schedule
  • Corporate and social events
  • Надіслати заяву
    Моя електронна адреса
    Натиснувши кнопку "Продовжити", я даю неофіційну згоду на обробку моїх даних та надсилання мені електронних сповіщень, як це описано в Політиці конфіденційності . Я можу відмовитися від моєї згоди або скасувати підписку в будь-який час.