Customer Support Consultant (fluent Estonian)
Kyiv, Kyiv, Ukraine
5 днів тому

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe Excited?

Let's see what it takes.

What Youll Be Doing :

  • Resolving basic to complex support issues for customer inquiries received via calls and emails;
  • Becoming a product expert and providing documentation updates to our knowledge base;
  • Ensuring customers' satisfaction;
  • Communicating with developers from various IT-companies.
  • Requirements :

  • Advanced Estonian and English B2;
  • Analytical & Research Skills;
  • Customer-oriented and responsible attitude.
  • Will be a great plus :

  • Intermediate level of Russian;
  • Experience with CRM systems;
  • Experience in Customer Support;
  • Experience with native speakers;
  • International exchange programs participation.
  • Benefits :

  • Fixed schedule;
  • Opportunity to work remotely;
  • Competitive compensation;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Various sports events and teambuildings;
  • Corporate Library;
  • Occasional business trips.
  • Who are we?

    SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe.

    We work with clients from 30+ countries and speak 40+ languages.

    Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

    Visit our website :

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    Моя електронна адреса
    Клацнувши по кнопці "# кнопка", я даю згоду neuvoo на обробку моїх даних та надсилання сповіщень електронною поштою, як це детально описано в Політиці конфіденційності neuvoo. Я можу будь-коли відкликати свою згоду або скасувати підписку.