Customer Support Engineer
MaxBill
Одесса, Одесская область
6 днів тому
source : Jobs.org.ua
  • Required skills : - At least 3 years' experience in computer / software problem or bug fixing;- Linux knowledge on a strong user level;
  • Experience in software deployment and troubleshooting of software problems;- JavaScript (or similar) knowledge;- Experience in SQL’s creating;
  • Ability to learn about the entire system, server, client side in a short time-frame in order to troubleshoot issues;- Strong problem-solving / investigation skills;
  • Good communication skills;- Highly motivated, passionate to work with customers, adaptable personality, and eager to learn new technologies and methods;
  • Fast learner, responsible personality;- It is mandatory that the candidate has fluent English oral and written;- Willingness to travel abroad;
  • Technical education to understand our full stack and product architecture.As a plus : - Experience with Oracle;- QA or Developer position in the past as a plus.
  • Responsibilities : - Manage client interaction following MaxBill standards;- Execute support requests within planned timelines with the agreed quality;
  • Manage internal MaxBill communications to ensure maintenance issues are processed correctly;- Collaborate within own client’s support team and the overall MaxBill support team towards the achievement of MaxBill clients' business goals.
  • Working with MaxBill you will get : - Collaborative, friendly working environment and fun company culture;- Professional growth and personal development opportunities;
  • Exciting projects with new technologies in a team of outstanding people;- Paid trainings, workshops & certifications, Workplace Mentoring program;
  • Sport and meal vouchers compensation, refreshments in the workplace;- Possibility of remote work and flexible schedule;
  • Interesting corporate events and regular team outings.
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