SDO Administrator
SoftServe
Kyiv, Ukraine
1 днів тому

Job Purpose :

Position related to the operations of a company functional organization (Software Development Office), demands to ensure that organization services provided by office are completed on time, according to defined standards and policies.

This position requires a balance of high-level planning and direction and hands-on guidance to ensure that experts who execute services complete tasks according to schedule, standards and defined SLA.

In addition, the position requires administration skills to work on the development and maintenance of the operations infrastructure.

Responsibilities :

Software Development Office Administration includes work in several directions :

  • Daily administrative activities, established services support
  • Work on services improvement
  • Tools and Reports operation ensuring the integrity of information and generating reports in tools like JIRA, Confluence, etc.
  • Documentation design and maintenance
  • Employees / Experts management work with networks, includes managing their load and extending them
  • Customers and company communication
  • Requirements :

  • Experience with facilitation, coordination, scheduling, and managing of internal and external resources or similar role is welcome
  • Understanding of IT outsourcing industry is a plus
  • Analytical and Problem-solving skills
  • Organizational skills, attention to details, commitment to the accuracy and completeness of the information
  • Ability to independently manage task priorities
  • Highly service-oriented and responsible
  • Excellent written and verbal communication skills and well-developed interpersonal skills
  • Application of Microsoft Office suite, especially Excel, Word, and Outlook
  • English level - Intermediate and above
  • Bachelor's degree or higher
  • We Offer :

  • Competitive salary and a fully equipped working place
  • Ability to develop your skills in the Team of professionals
  • Medical insurance
  • Social package
  • SoftServe discount program
  • Gym and relax zones
  • Unforgettable in-company events, corporate presents
  • Надіслати заяву
    Моя електронна адреса
    Клацнувши по кнопці "# кнопка", я даю згоду neuvoo на обробку моїх даних та надсилання сповіщень електронною поштою, як це детально описано в Політиці конфіденційності neuvoo. Я можу будь-коли відкликати свою згоду або скасувати підписку.
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