We are looking for an Account Specialist to help us build Bolt Food’s operations. You’ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Food organisation and beyond.
It’s an exciting once-in-a-lifetime opportunity as you would work with smart people, come up with scalable solutions to operational problems, and see results of your work each day.
Bolt Food currently operates in 20 countries across Europe & Africa and will expand to more markets in the next years!
Your daily adventures will include :
Supervise and grow all Bolt Food operations in your market.
Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs .
Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.
Observe market specific behaviour to identify strengths and opportunities for improvement and growth.
Creating account plans to grow volumes from existing clients.
Replying to client queries and solving their challenges .
Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.
Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
Renegotiate the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis.
Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).
We are looking for :
BS degree in Business Administration, Operations or related field .
1-2 years of experience in account management, business consultancy, business development
Proven track record of client success and consistently achieving metrics and revenue targets
Good analytical skills. Ability to interpret and present data to support decision-making.Be a hustler , not stopping after 20 obstacles a day.
Be an owner and proactively find solutions to business problems.
Be passionate about new technologies and food tech.
You are organised . You deliver stuff on time & handle stress.
You are social . You can easily network with people of all backgrounds.
Excellent communication & written skills in Ukrainian & English .
Why you’ll love it here :
Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!