Business Operations Head
Are you looking for a patient-focused, innovation-driven company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda.
Join us as Business Operations Head .
Takeda is a global pharmaceutical leader with more than 31,000 professionals working together across 70 countries. We have an unwavering dedication to put people first and we live our values of Takeda-ism Integrity, Fairness, Honesty, and Perseverance.
We are united by our 235-year legacy of research-based pharmaceuticals and our mission to strive toward Better Health and a Brighter Future for people worldwide through leading innovation in medicine.
Here, everyone matters and you will be a vital contributor to our inspiring, bold mission.
As Business Operations Head you will be driving key business insights and accountability mechanisms, ensuring that business operations are delivering to plan by orchestrating the project portfolio against business roadmap.
Efficiency and effectiveness of customer interaction by leading the development and execution of : Customer Facing Excellence;
Business Insights & Analytics; Business Development & Launch Excellence; Sales Training & Development; External Communication.
KEY RESPONSIBILITIES :
Collaborate with Franchise Leads and GM to drive excellence in CRM usage, Incentive planning, Cycle planning, Account planning and monitor through agreed KPIs and provide in-sights on effectiveness
Develop aligned cycle customer targeting guidance and operational call plans, provide in-sights on field-based employee activity relating to agreed KPIs supporting execution of brand strategies
Monitoring competitive landscape and customer needs in the country by driving secondary market research (IMS), deriving business insights and maintaining data & systems solutions
Support the country set up associated with product launches and geographic expansion, ensuring correct salesforce sizes for country portfolio
Engage in risk assessment for the organization, propose expert opinion to mitigate risks and enhance corporate governance;
guide the development and implementation of the Risk Assessment Plan, related self-monitoring plans, legal risk assessment and any other relevant remediation plans
Identifies opportunities throughout the organization to create impact through analytics; synthesizes true and relevant insights and expresses them in unique and inspiring ways to drive Takeda forward
Experience and Education :
7-10 years’ experience in business operations or 5+ years of prior experience in strategy, management consulting or finance
Bachelor's degree, MBA strongly preferred
Understanding different TA’s ranging from PC to SC
Good knowledge and understanding of the pharmaceutical industry
Experience in coordinating, implementing and / or managing complex, diverse project and functions for a diverse environment.
Project management and portfolio management experience in determining priorities and delivering projects on time and within budget
Strong proven leadership in team building, motivating, and developing people
Fluent in English
Critical Skills and Competencies :
Demonstrates strategic enterprise thinking to find innovative ways to serve patients, and build trust, reputation and business
Creates the environment that inspires and enables people to move the organization forward
Focuses on the few priorities that matter most and delivers superior results
Elevates the capabilities of the organization for now and the future
Strong project management skills to support driving cross group initiatives
Patient and customer centric mind-set
Integration management (preferred)
Proven track record and experience in customer excellence, CRM knowledge
Business development experience
Effective Account planning and incentive systems
Business partnership support & decision making
WHAT TAKEDA CAN OFFER YOU :
To further support and inspire our employees, our benefits include :
Corporate Flexible Benefits program (annual bonus, long term incentive)
Corporate car, meal allowance, flexible hours
Comprehensive health and life insurance
Exposure to working in an inclusive and diverse workforce
Tremendous exposure and learning across a wide geography
Training and Developmental opportunities