Research, market and competitor analysis (oversight and responsibility)
Support the facilitation of client workshops and frames discussions with stakeholders. Leads one of the multiple tasks within project workshops / engagemen
Create deliverables : i.e., opportunity maps, user journeys, prototypes, blueprints, storyboards, and conceptualization
Design and participation in user interviews
Interpretation of data and recommendations based on key trends
Ensure all work on a project is carried out to the highest quality and client expectation
Define and scope project deliverables in response to problem statements
Lead and identification of key themes from stakeholder interviews
Lead workshops from ideation through to validation and develop core concepts and responses from initial ideation sessions
Broader research planning and user journey development / creation of blueprints
Coordinate with external teams such as solution architects and business analysts
Lead workshops / interviews / leading research / concept development
Requirements
Ability to define project tasks and delivery in workshops
Independent conduct of user interviews
Own and run elements of client workshops
Generating ideas and concepts that solve key problem-points
Growing industry knowledge across multiple client sectors
Quickly gaining insight and expertise from research within the client industry
Ability to effectively engage with clients and project owners
Thinking strategically about whether the client brief and interpretation of the problem is accurate and aligned to broader business challenges
Problem definition will be a key area of growth - through experience, the intellectual capacity and business experience will help develop an intuitive edge within this grade
Demonstrable track record of producing excellent quality outputs that include strategic recommendations or service / product propositions through visual storytelling
Gaining more expertise in creating broader value propositions based on future services and products
Being up to date with client issues, disrupt and develop new methodologies to continue to evolve the design offering and secure relevance
Upper-Intermediate or higher English level, both spoken and written (B2+)
We offer
Competitive compensation depending on experience and skills
Individual career path
Unlimited access to LinkedIn learning solutions
Sick leave and regular vacation
English classes with certified English teachers
Flexible work hours
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