The role is responsible for the writing of the User Manuals & Technical Documentation for the Enterprise level Warehouse Management System (based on Blue Yonder WMS, ex.
JDA) for the Project Team to foster is seamless implementation in the warehouse.
Technical Writer / Content Manager develops understandable documentation for the core Warehouse Management System. Main stakeholders are in Germany, UK, US and Europe.
Main consumers are implementation specialists all over the world. Source material will usually be technical development documentation, documentation supplied by vendor of the Warehouse Management System and consultancy from the experts.
Writing easy-to-follow reference material in plain English : online help, implementation guides, work instructions, tutorials and computer based courses.
Taking ownership of projects, and investigating missing or unclear information.
Analyzing existing and potential content.
Delivering high quality documentation with attention to detail.
Grasping complex technical concepts and make them easily understandable in text and pictures, anticipating the reader's knowledge gaps.
Your Skills and Experiences
Must have excellent writing and editing skills in English and at least 1,5 years of experience writing user guides or technical documentation.
Must be diplomatic but persistent when working with subject matter experts.
Should have strong interpersonal, stakeholder management and presentation skills.
Should look forward to working in an international environment with people of different backgrounds.
Ideally has an experience in working with IBM Connections and Atlassian Confluence.
Knowing the HTML, Flash / SVG, Photo / Vector editors, Power Point, Atlassian products and IBM Connections will be a benefit,
Knowing Blue Yonder (ex. JDA) WMS or any other WMS will be a significant benefit.
Good Reasons to Join
At Kuehne+Nagel you will have an opportunity to work in friendly and professional team which we are keen to build and sustain.
We offer official employment fully compliant to Ukrainian rules and law, competitive salary, bonuses, medical insurance.
Global responsibility assumes a lot of international communication, travels and tremendous personal and professional development