Salesforce Admin (regular)
Zoovu is an award-winning leader in Conversational Search, we’re 240+ employees strong and fast-growing. With 7 office locations worldwide, we have the advantage to tackle a vast variety of industries including consumer electronics, health & beauty, manufacturing and telecommunications, delivering exceptional value to our clients.
Joining the Zoovu team means all of the opportunity, growth and advancement that can only come from a trusted industry leader.
We are a high velocity start-up with ambitious growth plans. The challenges will be great, and you will have the opportunity to grow with the organization, all the while having the flexibility and autonomy to put your fingerprint on the role and the way the team does business.
Our team is expanding and hiring a Senior Salesforce Administrator, challenge yourself and join us!
What does Zoovu do?
Ever tried finding the right laptop, facial cream or even washing machine online? Not easy, right? That's the problem we're solving for more than 2,500 businesses and millions of consumers worldwide, every second.
Our industry-leading conversational search platform allows business users to create, configure, design, monitor and optimize digital sales assistants.
Like a salesperson in a store, those "virtual salespeople" help consumers find the right product through a natural human-like conversation.
Both leading enterprise businesses such as Amazon, 3M or P&G as well as small and medium-sized retailers and brands use Zoovu to help their customers, increase online sales, improve their CX, and gain valuable consumer insights.
The Go to Market (GTM) Accounts Team provides programmatic support to our high potential accounts, providing a geographically aligned engagement with account teams to ensure the success of our largest and most strategic clients.
You will work within the Sales & Marketing Operations team, reporting to Sales & Marketing Operations Director
You will pro-actively work with stakeholders to define system requirements to enable the business gets the most out of Salesforce
You will understand how to make Salesforce best meet the business’ goals and technology strategy
Maintain the Salesforce platform
Make it as easy as possible for users of any technical level to use Salesforce
Stay updated on the platform’s new tools, capabilities and updates
Provide training to users
Develop Salesforce reports, analytics and dashboards to monitor business KPIs
Ensure standards of data cleanliness are upkept and best practices for system use are adhered to
Undertake quarterly reviews of architecture and process to ensure continued relevance
Own and manage the design, configuration, testing and deployment of Salesforce enhancing tools
e.g., Outreach, LinkedIn Sales Navigator, Apollo, HubSpot)
Lead the transition from Salesforce Classic to Salesforce Lightning ensuring that the platform continues to function as normal and that users are trained on changes
WHO ARE WE LOOKING FOR?
Administration Essentials for New Admins (ADM201) certification
Able to demonstrate experience in a Salesforce administration position
Analytical and data driven
Self-starter with a strong work ethic and the ability to work in a fast-paced environment
Excellent verbal, written communication skills and relationship building skills
Must be comfortable working remotely
Administration Essentials for Experienced Admins (ADM211) or other Salesforce certifications
Understanding of SaaS environment
Background in supporting a fast-growing business
WHAT DO WE OFFER?
Friendly team atmosphere with a great Team Leader
Attractive salary depending on your experience, skill set, and fit for the role
Flat structure, friendly team atmosphere and flexible working hours
An office in Wrocław's Rynek, available whenever one needs to have a day (or more) from anywhere else but home : )
Interesting, diversified experience as part of our team, an innovative working environment at a global market leader
Health Care & Dental Care Medicover
Sport subscription Multisport
Home Office Purchase Scheme program available for all Employees, incl. New Hires from Day 1 of employment contract
Does it sound like a perfect challenge for you? Then we look forward to receiving your resume (in English)!
PLEASE NOTE THAT WE WILL ONLY RESPOND TO SUCCESSFUL CANDIDATES