Are you ready to joina multinational company and a dynamic team for great achievements? Do you likeunique challenges and experiences?
Do you want to use professional competenciesand skills? We offer an attractive and dynamic international working environmentwith constant opportunities for development, reflecting our conviction thatpeople are our most important asset.
Nestlé BusinessServices in Lviv is announcing an opening for E&G Learning Specialist .
Key responsibilities :
Support and coordinate the use of XTM tool for translation activities for all E&G processes (job charters, competencies, training content etc.);
Prepare materials to be in translatable format;
Upload / download files;
Configure projects : scope, roles assignment, process flows;
Support users (train, troubleshoot, guide);
Support all Transformation Wave 2 (TW2) markets individually with iLearn and NBS CoS service questions (capability building, questions coming from comparison events and change impact reviews);
Support all TW2 with their legal / audit requirements understanding the new global iLearn setup and the impacts on their legal data collections and reporting;
Support 2 testing cycles ( preparation of data, test scripts, mkt capability building, mkt issues raised and updating all Level 5 standard routines with changes);
Support the Bi-weekly TW2 calls with markets to build knowledge on processes, iLearn setup, ways of working, troubleshooting etc.;
Support NBS with Knowledge capture questions and outcomes;
Support the TW2 iLearn catalog cleanup :
o Weekly liaison with COC learning technologists,
o Weekly data quality review,
o Project management of 1st, 2nd and 3rd datacleanupexercise;
Support the capability building of the NBS iLearn Super User role for the markets.
Required Profile :
Exposure to translation techniques and methodologies;
Ability to lead Skype calls to instruct and train users and to monitor completion of activities according to deadlines;
Customer service driven skill set with the ability to listen and understand needs;
Effective verbal and written communications skills, with an ability to express complex technical concepts in simplifies terms;
Ability to conceptualize creative solutions, documenting them, and presenting / selling them to key stakeholders;
Ability to work well on cross-functional project teams while executing multiple projects from vision through implementation;
Stronganalytical / problem-solving skills;
Strong interpersonal skills (i.e., listening, counseling and coaching, negotiation skills);
Proficiency in English (Upper-intermediate : written and verbal);
Preferably : Master’s degree in modern languages.
We offer :
Competitive benefits and salary package;
Diversity of opportunities across a range of challenging and highly complex activities;
Possibilities for career pathway;
Dynamic environment and friendly team
We consider candidates with special needs (disability).