On behalf of Ciklum Digital , Ciklum is looking for a Senior Agile Delivery Manager to join Kyiv team of 50+ Agile Delivery experts on a full-time basis.
Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world.
We are looking for a passionate, energetic, self-driven manager-leader who will be driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals.
The role of the Agile Delivery Manager is to ensure smooth delivery of multiple projects on all stages within agreed deadlines and budget (for Managed Project engagements).
Main responsibilities include, but are not limited to acquiring resources, defining the project’s objectives, coordinating the efforts of team members in order to deliver projects according to the roadmap, and overseeing quality control throughout project’s life cycle.
The Senior Agile Delivery Manager will be the primary point of contact for clients during the delivery phase and will report directly to the Lead Agile Delivery Manager.
General responsibilities :
Engage into and coordinate pre-sales process and discussion with Clients to build the optimal delivery engagement and / or solution offer that would meet both Clients’ goals and Ciklum’s commercial interests
Support team ramp up and onboarding (from recruitment and forming teams to process establishment and stabilization)
Set up best practices (tools, processes, people management), ensure projects meet industry leading quality standards, knowledge sharing with Ciklum teams and clients
Monitor changing clients’ needs and proactively offer the right solutions out of the full spectrum of services available
On demand provide consulting / coaching / training for project team members (e.g. team leads, scrum masters, etc.)
Managing and monitoring of GM and ongoing EV analysis
Provide proactive constructive input to the internal organization on services and solutions that should be considered for improvement and / or creation
Regularly monitor and continuously improve Clients’ satisfaction
Manage risks, anticipate problems before they arise, and work with appropriate personnel to develop solutions
Contribute to Lean Agile Center of Excellence to ensure delivery expertise growth
Responsibilities in Managed Projects :
Be the clients’ trusted advisor on all elements of delivery best practice and keep an equivalent focus on Ciklum reputation, commercial interests and quality outputs
Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project
Define project requirements and deliverables, resource requirements and plan, manage their execution, monitoring and adjustments
Estimate and plan projects from start to finish together with a team
Manage, monitor and motivate the team assigned to the project
Conduct project presentations and compile reports
Create and track accurate cost estimates
Report project progress / status on a regular basis to client, internal management, perform other duties as required by Agile Delivery Lead
Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years
Good understanding and practical experience with Agile SDLCs (Scrum, Kanban)
Experience in managing multiple agile teams
Strong service / client oriented attitude
Solid understanding of change and expectations management
Proven experience in process development and process workflow
A proven track record of successful project implementation in a software environment
Ability to effectively prioritize and execute tasks in a high-pressure environment
Problem solving attitude
Excellent command in spoken and written English
Experience in managing multiple distributed teams
Technical background (software development, QA, DevOps, etc)
Product Management background
Knowledge of the latest trends at SW development technologies and tools
Spoken and written German as a plus
Experience in creating and running trainings, workshops, other educational activities
Agile and / or PMI certification
Experience with SAFe
What's in it for you
Ability to work on challenging projects, deal with complex solutions
Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
Unique working environment where you communicate and work directly with client